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Suspend/Unsuspend a Domain Name

Order Suspension is a useful feature available to Resellers of Welcome4solutions. In this status, the Order remains in the database but is inactive and the functionality associated with it can not be used. Placing a Domain Name Registration Order under Suspension has the following effects:

  • Any website/email service associated with the domain name would stop functioning.
     
  • The Contact Details and Name Servers of such a domain name can not be modified in this state.
     
  • A Transfer [Away] Request for this domain name to another Registrar will fail at the Registry itself and will not be allowed.
     
  • Domain name Renewal/Deletion would not be possible.
     
  • An internal Move of this domain name (to another Customer Account) would not be possible in this state.
    •
IMPORTANT
  • Welcome4solutions does not support the Suspension / Unsuspension feature for domain names under the following extensions:
    • .EU (Domain name Suspension not supported by the Registry)
    • .UK (Domain name Suspension not supported by the Registry)

Follow the steps below to Suspend / Unsuspend a domain name:

  1. Login to your Control Panel, search for the domain name and proceed to the Order Details view. Click here to find instructions on how to do so >>
     
  2. Click the Suspend/Unsuspend link:
     
    • If you wish to Suspend the Service, you would have to select the checkbox for Suspension and enter a relevant reason for Suspension and click the Update button. The reason is visible to only your immediate Sub-Reseller/Customer from within their respective Control Panels.
       
    • For Unsuspending, unselect the checkbox and click the Update button.
    3.
 

Created on:   Jan 29, 2004 5:10 AM  GMT
Last Updated on:   Nov 17, 2009 2:49 PM  GMT
 
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